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Why can't you provide unlimited bandwidth as some other providers are providing? [ As Per all Online claims ]

There's no such thing as unlimited usage of satellite bandwidth, unless its dedicated 1:1 unshared bandwidth. This means it will cost a fortune.! E.g. US$ 4,800 per 1Mbps.

Please note that on shared bandwidth there's no such thing as unlimited or uncapped usage/services and anyone claiming such is purely falsifying from sales point of view

Yep, you can have unlimited contended bandwidth which is what most of the suppliers market it as UNLIMITED , BUT there's a massive issue . e.g. 2Meg x 512 kbps [ on shared platform where sharing ratio is 10 ] - the Speed at terminal Levels can go as low as 204.8 kbps x 51.2 kbps [ as 2Meg divided by 10 and 512 is divided by 10 ] . Imagine putting only 10 Users/PCs behind this terminal ! This means each user will only get 20.48 kbps on download x 5.12 kbps on the upload [ assuming Each PC shares bandwidth Equally ]

Our System works much more in favor of the users requirements! - We manage the bandwidth in such a unique proprietary way that it can give 900 Kbps to 1Mbps on a Shared package of : 2M x 512 kbps. This means each user will get 90-100 kbps on download [ assuming Each PC shares bandwidth Equally ] - Ofcourse this is Subject to the Grades of Services Fair Access Policy then

In Layman's terms Shared bandwidth is affordable bandwidth for all . No one can sell shared and claim its dedicated/unlimited. That's false marketing !



Why is Some PCs on the LAN fast, and some Slow ?or Why is my PC slow on the Internet [ on the LAN ] ?

Please note that it is important to have some kind of local LAN based bandwidth mangement in place. Otherwise e.g. if on the terminal you've 512kbps of bandwidth and PC 1 starts a Large download , entire for instance 500kbps will go to that PC1 and this will be until the download is finished. So in the middle if PC 2 starts a download it might only get the remaining which can be only 28 kbps! But , if you have bandwidth management where e.g. EACH PC can get max 60kbps! then no problems at all.



Satellite Latency - What is it ?

Latency is an expression of how much time it takes for a packet of data to get from one designated point to another. On satellites there is no way to eliminate this problem.

The delay is primarily due to the great distances traveled which, even at the speed of light (about 300,000 km/second or 186,000 miles per second), can be significant.

Even if all other signaling delays could be eliminated it still takes electromagnetic radio waves about 500 milliseconds, or half a second, to travel from ground level to the satellite and back to the ground, a total of over 71,400 km (44,366 mi) to travel from the source to the destination, and over 143,000 km (88,856 mi) for a round trip (user to ISP, and then back to user—with zero network delays). Factoring in other normal delays from network sources gives a typical one-way connection latency of 500–700 ms from the user to the ISP, or about 1,000–1,400 milliseconds latency for the total Round Trip Time (RTT) back to the user.

This is far worse than most dial-up modem users' experience, at typically only 150–200 ms total latency


Can Satellite Internet be used for online gaming ?

A high-speed connection allows for a much more enjoyable game-play experience. Everyone knows that online games work exceptionally well on DSL and Cable internet connections, but what about the newer high-speed service satellite internet? As satellite internet is becoming more readily available and cost effective more and more rural dial-up customers are making the switch to cash in on the faster speeds and always on access. But, when it comes to online gaming many are concerned that their game-play experience will be less satisfactory, if they can even connect to play at all.

Satellite Internet service is not recommended for online gaming especially first-person shooter type games. Satellite Internet always has a latency (delay) time of approximately half a second and you will never be able to win a competition against an opponent on a regular Internet connection.

The reason for this concern is the issue of latency. Latency is an expression of how much time it takes for a packet of data to get from one designated point to another. This is direly important when it come to on-line gaming in that latency translates into the time that it takes from the moment that a button is pushed to when the action is performed in the game. Often this can mean the difference between life and death. With DSL and Cable the response time is almost immediate, being between 50milliseconds-150milliseconds. The latency for satellite internet is between 800milliseconds-1100milliseconds.

Online gaming can be done BUT the latency must be kept in mind as it can impose limitations



Can Satellite Internet be used for VoIP ?

The signal delay can be as much as 500 milliseconds to 900 milliseconds (one way), which makes this service unusable for applications requiring real-time user input, such as online games or remote surgery. This delay can be irritating with interactive applications, such as VoIP, videoconferencing, or other person to person communication.

The functionality of live interactive access to a distant computer can also be subject to the problems caused by high latency. However these problems are more than tolerable for basic email access and web browsing, and in most cases are barely noticeable.

VoIP by satellite is not ideal because of some more factors. Still it can be used . The latency is the only factor people have to get used to as it is not like DSL

VoIP can be used with ease as long as you have a good service package to support it BUT is not like DSL/ADSL

SkyPe - SkyPe was designed with ADSL in mind only. It’s a pure bandwidth grabber. It may work ok on Satellite BUT it was not designed to do so.

SkyPe hogs bandwidth and this can be proven by lot of online read-ups.

http://wigiwigi.mebeam.com/view_topic.php?id=346&forum_id=13

http://forums.thinkbroadband.com/voip/3662826-skype-hogs-lan-upload-bandwidth.html

http://www.computerworld.co.nz/news.nsf/news/7AB67323D6305E49CC2570A1001698C0

http://gigaom.com/2004/06/22/skype-a-security-risk-for-corporate-networks

http://gigaom.com/2005/12/19/on-mac-skype-sucks-cpu

Why Google has not bought Skype

So, if SkyPe is being used local bandwidth management where sessions and bandwidth per PC is restricted is a must.



Can I transfer the system to anyone else, before leaving?

Yes, you can transfer the system to anyone before leaving as it's as easy as 1 2 3 :)) Just drop us an email and we will have it all sorted out ASAP.



Is Installing the system easy ?

With Hughes' Systems its literally plug and play in the VSAT industry. Also in worst cases we have so many Military people using the system and they are all very friendly to offer their help.



Support ?

We Offer support 24/7 via our online based helpdesk which is always accessible even if we are not in the office. Whenever the next available operator comes in the problem call is taken and attended to immediately

With Hughes' Systems its literally plug and play in the VSAT industry. Also in worst cases we have so many Military people using the system and they are all very friendly to offer their help.

We offer MSN , Yahoo, etc. Interactive chat support - on a 6 days working week [ Except of Govt. Holidays ]

We offer Telephone Support as well - on a 6 days working week [ Except of Govt. Holidays ]



Shipping?

We offer shipping of entire systems Via DHL to most of the APO addresses. Shipping takes around 9 to 10 working days once the payments have been received



How many users can I have on my LAN on the Satellite Internet System ?

Please note that it is important to have some kind of local LAN based bandwidth management in place.

Otherwise e.g. if on the terminal you've 512kbps of bandwidth and PC 1 starts a Large download , entire for instance 500kbps will go to that PC1 and this will be until the download is finished. So in the middle of PC 2 starts a download it might only get the remaining which can be only 28 kbps!

But , if you have bandwidth management where e.g. EACH PC can get max 60kbps! then no problems at all



Site Activation and Start Date ?

Your Charges for service package you have paid for only starts from the day you actually first get internet on the site.

Once the Dish is aligned - site can be enabled in less than 3 hours on a working day [ for a system as Hughes HX 50 ]





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Further Reading
How VSATs work
Spoofing & Latency
Shared or Dedicated?
How to utilise bandwidth




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