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W3A - Star Pro™ Office 2000 Details
Description:
This is the highest grade of service for office users who often download large files or send e-mail with attachments. This grade of service is aimed at people who want a faster Internet service and do not use many services that are reliant on good performance. Users can have up to 29 PCs connected.
This grade of service will support the following applications:
Web Browsing
Web based e-mail
Client/ Server e-mails with attachments
DNS queries
Newsgroup access (including binary groups)
FTP Server access
Peer-to-peer file sharing applications such as Kazaa, WinMX or Napster. (Subject to throttling based on usage. See *note2)
VPNs (Subject to throttling based on usage. See *note3)
Citrix Metaframe (Subject to throttling based on usage. See *note3)
Terminal Services (Subject to throttling based on usage. See *note3)
Remote Desktop applications such as PCAnywhere (Subject to throttling based on usage. See *note3)
Any other streaming or real time applications. (Subject to throttling based on usage. See *note3)
Users will be provided access to the following value added services:
Public IP Addresses
VPNs
Video Conference facilities - Subject to booking
Typical System Performance:
Typically, end-users on a Office 2000 grade of service can expect the following speeds. (See *note1)
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Peak Hours |
Off Peak hours |
| Web Download |
Minimum Burst |
128Kbps |
256Kbps |
| Maximum Burst |
2048Kbps |
2048Kbps |
| Average Throughput |
512Kbps |
720Kbps |
|
|
Peak Hours |
Off Peak hours |
| FTP Download |
Minimum Burst |
128Kbps |
256Kbps |
| Maximum Burst |
2048Kbps |
2048Kbps |
| Average Throughput |
512Kbps |
720Kbps |
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|
Peak Hours |
Off Peak hours |
| E-mail Upload |
Minimum Burst |
16Kbps |
16Kbps |
| Maximum Burst |
128Kbps |
128Kbps |
| Average Throughput |
32Kbps |
32Kbps |
*note 1 - These figures are based on speeds measured to and from the servers located in the Star Pro™ service. These figures do not apply to any servers located on remote satellite terminals, or servers located on the Internet as these are beyond the reasonable control of WAFA.
*note 2 - Any applications that stream information, or are capable of slowing overall network performance, may be subject to throttling in accordance with the Internet Acceptable Use Policy. This is to ensure fair access to the Star Pro™ network.
*note 3 - These are applications may be throttled if they are used in excess, but will normally be given low priority when compared to other types of traffic. The performance of these applications is not supportable by WAFA. See the Internet Acceptable Use Policy.
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