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W6 - Star Pro™ Home 500+ / Domestic 500+ Details
Description:
Contention Ratio: 1:30
This is the normal grade of service for home users who occasionally download large files or send e-mail with attachments. This grade of service is aimed at people who want a basic Internet service and do not use any services that are reliant on good performance. Users can only have a single PC connected.
This grade of service will support the following applications:
Web Browsing
Web based e-mail
Client/ Server e-mails with small attachments up to approximately 1 megabyte in size.
Newsgroup access (including binary groups)
FTP Server access
Peer-to-peer file sharing applications such as Kazaa, WinMX or Napster. (Subject to throttling based on usage. See *note2)
VOIP (Subject to throttling based on usage. See *note2)
This grade of service will NOT support the following applications:
Video Conferencing
Netmeeting
Citrix Metaframe
Terminal services
Newsfeeds or news streamers
Remote Desktop applications such as PCAnywhere
Users will NOT be provided access to the following value added services:
Public IP Addresses
VOIP
Typical System Performance:
Typically, end-users on a Home 500 Plus grade of service can expect the following speeds. (See *note1)
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Peak Hours |
Off Peak hours |
| Web Download |
Minimum Burst |
16Kbps |
64Kbps |
| Maximum Burst |
256Kbps |
512Kbps |
| Average Throughput |
128Kbps |
256Kbps |
|
|
Peak Hours |
Off Peak hours |
| FTP Download |
Minimum Burst |
16Kbps |
64Kbps |
| Maximum Burst |
256Kbps |
512Kbps |
| Average Throughput |
128Kbps |
256Kbps |
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|
Peak Hours |
Off Peak hours |
| E-mail Upload |
Minimum Burst |
16Kbps |
16Kbps |
| Maximum Burst |
64Kbps |
128Kbps |
| Average Throughput |
32Kbps |
32Kbps |
*note 1 - These figures are based on speeds measured to and from the servers located in the Star Pro™ service. These figures do not apply to any servers located on remote satellite terminals, or servers located on the Internet as these are beyond the reasonable control of WAFA.
*note 2 - Any applications that stream information, or are capable of slowing overall network performance, may be subject to throttling in accordance with the Internet Acceptable Use Policy. This is to ensure fair access to the Star Pro™ network.
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